FAQs:

What is included in my selling fees?

 

Answer: Everything is included other than the cost of an EPC (if you need one). All you need to decide is what package best suits your sale.

1.

What happens if I do not sell my property?

 

Answer: Should your property be on the market longer than expected, we will help you review your options and conduct a full marketing review of your property every 30 days. We look at everything such as all of your previous viewings and feedback, ways to boost your viewings and we will re-evaluate the local market including details of what is selling in the area. In short- we're here to help throughout the process, and until you complete your sale.

2.

Would I get more money for my property with a high street Estate Agent?

 

Answer: No. We will help you achieve the best possible price. We will help with negotiations and don’t forget, Sell Your Property Online Ltd has been built to make sure we generate more interest from buyers and create competition when it comes to price. We judge our success on the basis of achieving the top price for our customers in a transparent way.

3.

My property is already on the market. Can I use Sell My Property Online (SMPO)?

 

Answer: Yes, you can still use SYPO. You can choose to instruct us straight away and set the date for your marketing to start as the day your current agreement comes to an end. You could also instruct us as an additional agent, subject to the terms of your existing agency agreement.

4.

Do you ever release my personal contact details or information?

 

Answer: No. We will not share any of your personal details and they will not be visible to the other party. We do however provide your name and contact number to the opposing party when a viewing is arranged, to ensure excellent communication channels.

5.

How do I arrange a valuation?

 

Answer: You can arrange a valuation direct with one of our Local Property Experts within a few seconds, on our website. Our team are experts in EVERY area in the UK, and will find a valuation that suits your property quickly and efficiently.

6.

How do I register without booking a valuation?

 

Answer: Registering with SMPO only take a few minutes. CLICK HERE TO START THE PROCESS. You will be asked to enter some basic information about yourself (including your title, name, address, e-mail address and contact numbers) and then we'll be good to go.

7.

When do I pay my fees and how do I make payment?

 

Answer: You pay when we form our relationship and we will not charge you anything on completion. However we do ask you to come back and use our services on your next sale, and recommend us to your family and friends when in the future. PAY HERE.

8.

Do you hold my credit card or debit card details?

 

Answer: No.

9.

How do I review my advert?

 

 

Answer: We will send you an example of your advert when it is ready to 'go live' where you can make any amendments you so choose. We will also send you multiple links when the property is live to show where it is being marketed.

10.

Can I suggest/recommend an alternative date for a viewing that is marked as not available?

 

Answer: Yes. All you need to do is select an alternative date and time in the live diary and this will either be confirmed immediately as an instant booking or be subject to approval by the opposing party.

11.

Can I see all of my viewings, feedback and offers?

 

Answer: You will be able to see everything with the click of a button. Our team will be on hand 24/7 to assist you as well. You can see the second a viewing is booked, feedback provided/requested or an offer made. We will automatically seek feedback from anyone who has viewed your property. You will be the first person to receive the feedback and advice in terms of what it means for your marketing. With offers, you can accept or reject them, or pass them to us to deal with at no extra cost.

12.

What is the Fast Cash Purchase Option?

Answer: This allows individuals to look to sell their property INSTANTLY, and saves the time that an extended sale would tend to take.

13.

Who are Luxury Worldwide Properties?

Answer: LWP (www.luxuryworldwideproperties.com) are our sister company which have over 30000 HNW and UHNW investors subscribed to their international database, which via our 'super prime sales' option, we can provide exposure of your property too. As it's the very top end of the market, they tend to build bespoke websites for each and every property for the ultimate showcase experience.

14.

What digital marketing strategies do you implement?

 

Answer: Our team are experts in marketing and once your property is listed with us, our team will work to their best of their abilities to ensure your property is witnessed via a multitude of mediums including Facebook, instagram, twitter and many many more. Although you don't pay us for our marketing ability if you sell your house quicker than expected, all we ask for is future recommendations.

15.

What does your photo improvement service provide?

Answer: We try and make this process as cost efficient as possible for you, but to ensure a highly professional presentation, we have software in house which our team can utilize to improve the quality of your property photographs.

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